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Welcome to the Privacy Policy of Palisade Appliance Repair. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information in compliance with U.S. law.

Information We Collect

We may collect personal information that you provide to us directly when you use our website's call request form or contact us through phone calls. This may include your name, phone number, email address, and any other information you choose to provide.

We also collect non-personal browsing data automatically through cookies or web beacons when you access our website. This data helps us to improve your user experience and includes information such as your IP address, browser type, and pages visited.

How We Use Your Information

Your information is used primarily to provide you with the services you request, including to contact you via phone, email, or text for service-related purposes. We strive to ensure efficient communication and service delivery by utilizing the information you provide.

Non-personal browsing data collected through cookies and web beacons helps us analyze and improve our website’s functionality and user experience.

Information Sharing Practices

By using our services, you acknowledge and consent to your information being shared with our trusted partners, who assist us with operational and service needs. We ensure these partners adhere to strict confidentiality obligations and do not misuse your personal information.

We do not share your personal information with third parties for marketing purposes without your explicit consent.

Your Consent and Waiver of Claims

By contacting us via our website or phone, you agree and consent to the collection, use, and sharing of your information as described in this Privacy Policy. You also acknowledge that you waive the right to sue or take any legal action beyond direct negotiation for any disputes related to the use of our website or services. You agree that the maximum compensation for any claims is limited to $100. Furthermore, in the event of a dispute, you agree to bear your own legal fees and expenses.

Security of Your Information

We take reasonable measures to protect the security of your personal information. However, please be aware that no electronic transmission of information can be entirely secure, and we cannot guarantee that information will never be accessed, used, or disclosed in a manner inconsistent with this Privacy Policy.

Opt-Out and Contact Information

If you wish to opt-out of receiving communications from us or request the removal of your personal information, please contact us at (949) 775-3372.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check back periodically for updates. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

Thank you for choosing Palisade Appliance Repair. We value your trust and are committed to safeguarding your privacy.